INDIECOMMERCE CUSTOMER SUPPORT
Monday - Friday, 8am to 8pm EST:
For IndieCommerce customer support ONLY please contact staff@bookweb.org
or call (914) 406-7502.
Weekends, Holidays & After Hours
Saturdays, Sundays, holidays and after hours coverage: We monitor for emergency issues only.
An emergency issue means that your customers can't buy anything from your website or your staff can't process any online orders. Your website is essentially broken and cannot take orders or process any transactions. If your website has an emergency issue please check the IndieCommerce status page first. If your issue has not been reported submit a critical outage report and staff will be alerted.
INDIECOMMERCE HELP CENTER
Recent blog posts
We've got some more really interesting new features to announce in this week's IndieCommerce 2.0 summary. For Tier 1 and Tier 2, Google Analytics 4 is now available for both Tiers.
READ MOREWe've got some more really interesting new features to announce in this week's IndieCommerce 2.0 summary. For Tier 1 and Tier 2, Google Analytics 4 is now available for both Tiers. We've also enabled
READ MORE
Most of the IndieCommerce staff will be at Winter Institute next week. If you have the opportunity, please stop by and say hello. For this week on IndieCommerce 2.0 we launched a new "signed copy"
READ MORE
You can now sign up to receive all our latest updates in 2 simple steps!! You can now sign up to receive all our latest updates in 2 simple steps!! You can now sign up to receive all our latest upd
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